Get Me Back Limited

Last updated: February 2026

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Get Me Back is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal data when you use our services or visit our website.

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1. Who We Are

Get Me Back UK provides exercise and coaching services, including support for individuals affected by cancer and other health conditions.

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For the purpose of data protection law, Get Me Back UK is the data controller responsible for your personal data.

If you have any questions about this policy or how your data is handled, please contact:

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Sarah – Get Me Back UK
Email: sarah@getmeback.uk
Telephone: 07742 442137

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2. Information We Collect

We may collect and process the following information:

 

Personal information

• Name

• Address

• Email address

• Telephone number

• Emergency contact details

• Date of birth

• Payment and booking information

 

Health and fitness information

To safely provide exercise coaching, we may collect:

• Medical history relevant to exercise

• Cancer diagnosis or treatment history

• Injury or mobility limitations

• Health questionnaires

• Lifestyle and fitness information

Health information is classed as special category data and is handled with additional care and confidentiality.

 

Website information

When you visit our website, we may collect:

• IP address

• Browser type

• Pages visited

• Usage information through cookies or analytics tools

 

3. How We Use Your Information

We use personal data to:

• Provide coaching and exercise services

• Assess suitability and safety for exercise

• Manage bookings and payments

• Communicate regarding appointments or services

• Improve our services

• Maintain client records

• Send service updates or marketing communications where permitted

• Comply with legal or regulatory obligations

 

4. Lawful Basis for Processing

Under UK data protection law, we rely on the following lawful bases:

• Contract – to provide services you have requested.

• Legitimate interests – to operate and improve our services.

• Legal obligation – to comply with legal and tax requirements.

• Consent – for marketing communications or collection of health data where required.

 

Health information is processed only where necessary to provide safe coaching services and with your explicit consent.

 

5. Sharing Your Information

Your data will not be sold or shared for unrelated marketing.

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However, information may be shared where necessary with:

• Payment processors

• Booking or coaching software providers

• Accountants or professional advisers

• Technology or cloud storage providers

• Healthcare professionals if you request or consent

• Legal authorities if required by law

 

All service providers are required to keep data secure and confidential.

 

6. How Long We Keep Your Data

We retain personal data only as long as necessary, including:

• Client records: typically up to 7 years after services end, in line with professional and insurance requirements.

• Financial records: kept as required for tax purposes.

• Marketing contacts: until you unsubscribe or withdraw consent.

 

Data is securely deleted when no longer required.

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7. Data Security

We take reasonable technical and organisational measures to protect personal data from loss, misuse, unauthorised access or disclosure. This includes secure storage systems and restricted access to client information.

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While no system can guarantee absolute security, we work to keep your data safe and up to date.

 

8. Your Rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your data where appropriate

• Restrict or object to processing

• Request transfer of your data

• Withdraw consent at any time

• Complain to the Information Commissioner’s Office (ICO)

 

ICO website: https://www.ico.org.uk

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Requests can be made using the contact details above.

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9. Marketing Communications

We may send updates or information about services if you have opted in or are an existing client where permitted by law. You can unsubscribe at any time by contacting us or using unsubscribe options in communications.

 

10. Cookies

Our website may use cookies to improve user experience and monitor website performance.

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Cookies are small files stored on your device. You can control cookie settings through your web browser. Disabling cookies may affect website functionality.

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11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and recommend reviewing their privacy policies separately.

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12. Changes to This Policy

We may update this Privacy Policy occasionally. Updates will be posted on our website, and the latest version will always apply.